Everyone was very kind, empathetic, and personable! Didn't have to wait at all; the team was efficient, trustworthy, and straightforward about everything from the state of my teeth to my insurance. Everything was easy to understand. I also appreciated the little things like asking for music suggestions (seems silly but this goes a long way if you're like me and cleanings make you super anxious!) and a nice reusable travel size post-visit "goody bag." Dr. Park's office is very thoughtful.